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Regional SOC Team Lead

About Us

timbre Digital is a leading technology company delivering mission-critical infrastructure and solutions to clients locally and globally. With a focus on innovation, we use only the latest and best-in-class tools and platforms to ensure high availability, performance, and reliability for over 1000+ users.

Your Mission

Reporting to the Security Operations Manager, you will be a key leader responsible for building, managing, and scaling a team of Security Operations specialists in the region. You will provide strategic direction and operational oversight, ensuring the team consistently delivers high-standard, proactive, and reactive security operations services. Your primary focus will be on people management, process optimization, and stakeholder engagement to align security operations with broader business objectives. This is not a hands-on technical role but a leadership position that requires deep technical knowledge to guide and empower your team. This role requires you to be on-call, meaning you must be available to respond to urgent issues or requests during designated periods.

Key Responsibilities

    Team Leadership & People Management

  • Lead, mentor, and manage a team of SOC analysts at all levels, including senior analysts.
  • Conduct regular performance reviews, set goals, and drive career development plans for team members.
  • Manage team schedules, resource allocation, and ensure appropriate coverage for 24/7 security operations.
  • Foster a culture of continuous learning, collaboration, and high performance within the team.

Strategic & Operational Oversight

  • Develop and execute the regional SOC strategy, defining key performance indicators (KPIs) and metrics to measure team effectiveness.
  • Serve as the primary escalation point for all high-severity security incidents and provide command and control during major incidents.
  • Oversee the continuous improvement of regional incident response playbooks, runbooks, and operational procedures.
  • Ensure the team’s technical controls, processes, and response capabilities remain relevant and effective against emerging threats.

    Stakeholder Management

  • Act as the primary security representative for regional business units and IT leadership.
  • Present comprehensive reports on regional threats, attacks, incidents, and operational performance to both technical and executive-level audiences.
  • Collaborate with global security teams, threat intelligence, and detection engineering to align regional priorities with global initiatives.

    Skills & Experience

    • A minimum of 5 years in Security Operations, with at least 3 years in a team lead or management role responsible for direct reports.
    • Proven experience in managing a shift-based or 24/7 security operations team.
    • Demonstrable ability to hire, develop, and retain top talent in the cybersecurity field.
    • Expert-level knowledge of IDS, SIEM, EDR/XDR, and other cybersecurity technologies.
    • Strong understanding of threat landscapes, TTPs, and incident response methodologies.
    • Exceptional verbal communication and presentation skills, with the ability to articulate complex security risks and strategies to non-technical stakeholders and senior management.
    • Strong organizational, documentation, and technical writing skills.
    • Ability to act as a thought leader, identifying and championing opportunities for continuous improvement and strategic growth of the security function.
    • Experience in developing and implementing operational strategies and roadmaps.

    What We Offer

    • Opportunity to work with cutting-edge technologies and tools.
    • Collaborative and innovative team environment.
    • Career development and training opportunities.

    apply for this role

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    • Senior SOC Analyst (non-shift)

      About Us

      timbre Digital is a leading technology company delivering mission-critical infrastructure and solutions to clients locally and globally. With a focus on innovation, we use only the latest and best-in-class tools and platforms to ensure high availability, performance, and reliability for over 1000+ users.

      Your Mission

      As a Senior SOC Analyst, you are a key member of our global security team. You’ll use your deep defensive security expertise to proactively identify, respond to, and mitigate cyber threats. This is a hands-on role for an experienced professional who wants to lead complex incident response, mentor junior analysts, and improve our security posture. You’ll work in a fast-paced, agile environment, delivering high-standard security services that protect our business and customers. This role requires you to be on-call, meaning you must be available to respond to urgent issues or requests during designated periods. You will occasionally step in to deputise for the Regional SOC Lead, ensuring continuity of leadership and operations.

      Key Responsibilities

      • Incident Response: Serve as the primary on-shift escalation point. Lead the response to high-severity incidents, conducting in-depth analysis and driving containment, eradication, and recovery efforts.
      • Threat Hunting & Analysis: Proactively hunt for advanced threats and conduct deep-dive analysis using our security tools (SIEM, EDR/XDR, IDS).
      • Process Improvement: Identify and champion opportunities to optimize security operations workflows and processes. Collaborate with our detection engineering team to improve and fine-tune detection rules based on emerging threats.
      • Mentorship & Collaboration: Provide technical guidance and mentorship to junior and mid-level analysts. Actively contribute to their development through knowledge sharing and feedback.
      • Reporting & Documentation: Create and present clear reports on threats and incidents to both technical and non-technical stakeholders. Maintain meticulous records of security incidents and contribute to our SOC playbooks and runbooks.
      • Strategic Contribution: Act as a thought leader, staying current on emerging threats and security technology to continuously strengthen our organization’s security posture.

      Skills & Experience

      • A minimum of 5+ years of dedicated SOC experience, with significant time in a senior or lead analyst role.
      • A Bachelor’s degree in a relevant technical field. Strong scripting skills in Python, PowerShell, or Bash.
      • Advanced security certifications (e.g., SANS GIAC, OSCP). Any management-level certifications (e.g., CISSP, CISM)
      • Expert-level proficiency in SIEM and EDR/XDR platforms.
      • Strong understanding of network traffic analysis, intrusion detection, and SOAR technologies.
      • Demonstrated experience leading complex incident response. Proven ability to conduct proactive threat hunting.
      • Exceptional problem-solving, prioritization, and decision-making skills under pressure.
      • Excellent verbal and written communication, with the ability to explain complex technical concepts clearly.
      • A collaborative and self-motivated mindset.

      What We Offer

      • Opportunity to work with cutting-edge technologies and tools.
      • Collaborative and innovative team environment.
      • Career development and training opportunities.

      apply for this role

        *Fields are required

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          87 Albert Street,
          Auckland CBD, NZ

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